Privacy & data

Protected customer data

Access Proof is Level 0: it works only with your product catalog and images, plus your public storefront HTML. It never reads orders, customers, or checkouts.

PCD LEVEL 0

What Access Proof accesses

read_products

Product titles and their images (with existing alt text) — used to audit accessibility and to ground AI alt-text drafts in your real images.

write_products

Writes approved alt text back to a product's image. Every write snapshots the previous alt so it is reversible with one click.

Public storefront HTML

The audit fetches your public storefront pages — home, a collection, cart and search, plus product pages on the Scale plan — the same way any visitor's browser would. No scope, no login, no personal data.

What Access Proof never accesses

Orders, customers, checkouts, or any personally identifiable customer data. Access Proof does not request read_orders, read_customers or related scopes — it is structurally unable to read them.

How your data is handled

  • Zero-retention AI: when you draft alt text, the product image is sent to the vision model and is never logged or retained; only coarse, non-content metadata (token counts, latency) is recorded.
  • Grounded & honest: AI describes only what is visible in your own image, and a safety gate rejects filler or invented claims. You review every draft before it is written.
  • Reversible writes: the previous alt text is snapshotted before any write-back, so the change can be undone with one click from the app.
  • Deleted on uninstall: on app uninstall and on a Shopify shop-redaction request, all of your data is removed.

Honesty

The accessibility score measures how many WCAG 2.1 AA checks pass — it is not legal advice or a guarantee that your store is compliant. We do not sell an accessibility overlay; we fix issues at the source. You remain responsible for meeting your legal obligations.